Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Woolbale will process refunds for services provided through the website woolbale.info. This policy is designed to ensure clarity and fairness for both the users and Woolbale, while providing maximum legal protection to the company.

Scope and Applicability

This policy applies to all users of the services offered by woolbale.info. By using our services, you agree to comply with this Refund Policy. This policy is governed by the laws of the United States and is subject to change at the discretion of Woolbale.

Definitions

  • "User" refers to any individual or entity that accesses or uses the services provided by woolbale.info.
  • "Services" refers to the software as a service (SaaS) offerings provided by woolbale.info.
  • "Refund Request" refers to a formal request made by a User for a refund of fees paid for the Services.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the Services are not delivered as described in the service agreement.
  • If the User experiences technical issues that prevent access to the Services, provided that such issues are reported within 30 days of the payment date.
  • If the User cancels their subscription within the first 14 days of the initial subscription period.

2. Refund Request Process

To initiate a refund request, Users must:

  1. Contact Woolbale via email at [email protected] or by phone at +16067213531.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Submit the request within the applicable refund eligibility period.

3. Processing of Refunds

Refund requests will be reviewed within 14 business days of receipt. If approved, refunds will be processed back to the original payment method used by the User. Woolbale reserves the right to deny any refund request that does not comply with this policy.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

Except as expressly provided in this Refund Policy, Woolbale makes no representations or warranties regarding the Services, and all implied warranties are disclaimed to the fullest extent permitted by law. In no event shall Woolbale be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services, including but not limited to loss of profits or data.

Data Protection/Security

Woolbale is committed to protecting the privacy and security of Users' personal information. All refund requests and related communications will be handled in accordance with our Privacy Policy, which can be found on our website.

Changes to Policy

Woolbale reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on woolbale.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Woolbale
  • Phone: +16067213531
  • Email: [email protected]
  • Address: 545 West 52nd Street, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Woolbale is located, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the appropriate courts located within that jurisdiction.